Code of Conduct

Fundamental to Our Promise, “Always the Best Show in Town,” we create opportunities to encourage positive community engagement through shared guest experiences.

The Paramount Theatre supports community engagement by hosting a wide range of events that reflect Oakland’s deep roots with diverse perspectives and robust dialogue.

We are dedicated to ensuring our events are entertaining, inclusive, respectful, productive, and harassment-free for everyone, and maintaining an atmosphere where all can enjoy the events. Paramount Theatre attendees are responsible for their own conduct, as well as the conduct of their guests.

While attending a Paramount Theatre event, guests agree to adhere to the Code of Conduct. Guests in violation of the Code of Conduct may be subject to denial of entry into the venue or ejection without a refund and/or loss of ticket privileges for future events.

CODE OF CONDUCT:

• Help foster a “Best Show in Town” experience by being respectful and courteous to fellow guests, performers and staff. Be an example for others to mirror.

• Comply with requests from staff regarding facility operations and emergency response procedures.

• Sit only in your ticketed seat. Always possess a valid ticket and provide it when requested by staff.

• If standing during an event, only occupy the area in front of ticketed seat. Abstain from standing on seats, furniture or other building structures and from blocking aisles and stairwells.

• Avoid participating in behavior that would interfere with the event or performers in any way, including attempts to enter or occupy restricted areas, jumping on stage or engaging in behavior detrimental to the show experience.

• Refrain from using offensive, foul, demeaning, discriminatory or harassing behavior or speech, including but not limited to personal insults, abusive language, and any behavior or speech that disrespects or degrades the characteristics of a person protected under federal, state or local law.

• Do not engage in fights, throw objects, use foul gestures, commit theft or remove, vandalize, destroy or possess theatre property or the property of fellow guests.

• Consume alcoholic beverages in a responsible manner and in compliance with the law.

• Smoke only in designated outdoor areas.

• Honor Oakland’s historic venue in a way that promotes the health and safety of the building

If you witness or are subject to behavior that is disruptive or in violation of the Code of Conduct, or have any other concerns, please notify a Paramount Theatre staff member immediately.